Hallways Residential Estate Agents

Privacy Policy

Privacy Policy

Last updated: March, 2021

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when you use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Hallways Property

For the purpose of the GDPR, the Company is the Data Controller.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: United Kingdom

Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

For the purposes for GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services
related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data
Processors.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or
create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers Hallways Property, accessible from https://hallwaysproperty.uk/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever You visit our Service or when You access the Service by
or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies.A cookie is
    a small file placed on Your Device. You can instruct Your browser to refuse all
    Cookies or to indicate when a Cookie is being sent. However, if You do not
    accept Cookies, You may not be able to use some parts of our Service. Unless
    you have adjusted Your browser setting so that it will refuse Cookies, our
    Service may use Cookies.
  • Flash Cookies.Certain features of our
    Service may use local stored objects (or Flash Cookies) to collect and store
    information about Your preferences or Your activity on our Service. Flash
    Cookies are not managed by the same browser settings as those used for Browser
    Cookies. For more information on how You can delete Flash Cookies, please read
    “Where can I change the settings for disabling, or deleting local shared
    objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons.Certain sections of our
    Service and our emails may contain small electronic files known as web beacons
    (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit
    the Company, for example, to count users who have visited those pages or opened
    an email and for other related website statistics (for example, recording the
    popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies: What Do They Do?.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies
identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Tracking and Performance Cookies

Type: Persistent Cookies

Administered by:
Third-Parties

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service,
including to monitor the usage of our Service.

To manage Your Account: to manage Your
registration as a user of the Service. The Personal Data You provide can give
You access to different functionalities of the Service that are available to
You as a registered user.

For the performance of a contract: the
development, compliance and undertaking of the purchase contract for the
products, items or services You have purchased or of any other contract with Us
through the Service.

To contact You: To contact You by email,
telephone calls, SMS, or other equivalent forms of electronic communication,
such as a mobile application’s push notifications regarding updates or
informative communications related to the functionalities, products or
contracted services, including the security updates, when necessary or
reasonable for their implementation.

To provide You with news, special offers
and general information about other goods, services and events which we offer
that are similar to those that you have already purchased or enquired about
unless You have opted not to receive such information.

To manage Your requests: To attend and
manage Your requests to Us.

For business transfers: We may use Your
information to evaluate or conduct a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of Our
assets, whether as a going concern or as part of bankruptcy, liquidation, or
similar proceeding, in which Personal Data held by Us about our Service users
is among the assets transferred.

For other purposes: We may use Your
information for other purposes, such as data analysis, identifying usage
trends, determining the effectiveness of our promotional campaigns and to
evaluate and improve our Service, products, services, marketing and your
experience.

We may share Your personal information in
the following situations:

  • With Service Providers:We may share
    Your personal information with Service Providers to monitor and analyze the use
    of our Service, to contact You.
  • For business transfers:We may share or
    transfer Your personal information in connection with, or during negotiations
    of, any merger, sale of Company assets, financing, or acquisition of all or a
    portion of Our business to another company.
  • With Affiliates:We may share Your
    information with Our affiliates, in which case we will require those affiliates
    to honor this Privacy Policy. Affiliates include Our parent company and any
    other subsidiaries, joint venture partners or other companies that We control
    or that are under common control with Us.
  • With business partners:We may share
    Your information with Our business partners to offer You certain products,
    services or promotions.
  • With other users:when You share
    personal information or otherwise interact in the public areas with other
    users, such information may be viewed by all users and may be publicly distributed
    outside. If You interact with other users or register through a Third-Party
    Social Media Service, Your contacts on the Third-Party Social Media Service may
    see Your name, profile, pictures and description of Your activity. Similarly,
    other users will be able to view descriptions of Your activity, communicate
    with You and view Your profile.
  • With Your consent: We may disclose Your
    personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights
    or property of the Company
  • Prevent or investigate possible
    wrongdoing in connection with the Service
  • Protect the personal safety of
    Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot
guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not
to disclose or use it for any other purpose.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web
analytics service offered by Google that tracks and reports website traffic.
Google uses the data collected to track and monitor the use of our Service.
This data is shared with other Google services. Google may use the collected
data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having
made your activity on the Service available to Google Analytics by installing
the Google Analytics opt-out browser add-on. The add-on prevents the Google
Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information
with Google Analytics about visits activity.

For more information on the
privacy practices of Google, please visit the Google Privacy & Terms web
page: https://policies.google.com/privacy

Usage, Performance and Miscellaneous

We may use third-party Service Providers to provide better improvement of our Service.

Invisible reCAPTCHA

We use an invisible captcha service named reCAPTCHA. reCAPTCHA is operated by Google.

The reCAPTCHA service may collect information from You and from Your Device for security purposes.

The information gathered by reCAPTCHA is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent:You have given Your consent for
    processing Personal Data for one or more specific purposes.
  • Performance of a contract:Provision of
    Personal Data is necessary for the performance of an agreement with You and/or
    for any pre-contractual obligations thereof.
  • Legal obligations:Processing Personal
    Data is necessary for compliance with a legal obligation to which the Company
    is subject.
  • Vital interests:Processing Personal
    Data is necessary in order to protect Your vital interests or of another
    natural person.
  • Public interests:Processing Personal
    Data is related to a task that is carried out in the public interest or in the
    exercise of official authority vested in the Company.
  • Legitimate interests:Processing
    Personal Data is necessary for the purposes of the legitimate interests pursued
    by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data.
    The right to access, update or delete the information We have on You. Whenever
    made possible, you can access, update or request deletion of Your Personal Data
    directly within Your account settings section. If you are unable to perform
    these actions yourself, please contact Us to assist You. This also enables You
    to receive a copy of the Personal Data We hold about You.
  • Request correction of the Personal Data that We hold about You.You have the right to to have any incomplete or inaccurate
    information We hold about You corrected.
  • Object to processing of Your Personal Data.This right exists where We are relying on a legitimate interest as
    the legal basis for Our processing and there is something about Your particular
    situation, which makes You want to object to our processing of Your Personal
    Data on this ground. You also have the right to object where We are processing
    Your Personal Data for direct marketing purposes.
  • Request erasure of Your Personal Data.
    You have the right to ask Us to delete or remove Personal Data when there is no
    good reason for Us to continue processing it.
  • Request the transfer of Your Personal Data.We will provide to You, or to a third-party You have chosen, Your
    Personal Data in a structured, commonly used, machine-readable format. Please
    note that this right only applies to automated information which You initially
    provided consent for Us to use or where We used the information to perform a
    contract with You.
  • Withdraw Your consent.You have the
    right to withdraw Your consent on using your Personal Data. If You withdraw
    Your consent, We may not be able to provide You with access to certain specific
    functionalities of the Service.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If you make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

Your California Privacy Rights (California’s Shine the Light law)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.

If you’d like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party
sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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